Policies
Barrett Firearms Manufacturing Inc. (”Barrett”) officially operates and maintains https://barrett.net. Barrett has no affiliation or association with any entities that are not located at https://barrett.net. Barrett values its customers and is reminding them to stay vigilant by not sharing any personal and/or financial details to any sites fraudulently representing themselves as Barrett. Barrett has the highest online standards and safeguards around confidentiality, integrity and protection of its digital assets. Please don’t hesitate to reach out to the Barrett Customer Service Team with any questions or concerns.
EXCHANGE / RETURN
Return policy applies only to items purchased directly from Barrett. If you are a dealer and purchased from a distributor, or an individual that purchased from a dealer, please contact your dealer or distributor for their return policy. For warranty items, please see Barrett’s warranty policy.
Items that adhere to the following may be exchanged or returned within 30 days for a full refund or original promotional value purchased price. In order to properly exchange/return items, please follow the below procedures when returning items.
Non Returnable items:
- Labor
- Items that are used or damaged
- Ammunition
Original purchase receipt is required in shipment for returns and exchanges. Items must be in original condition and include all accessories and packaging. Ensure that apparel items remain unworn except for trying on, and have their original tags as they must remain suitable for restocking. If your product is defective, please see the warranty policy.
Customer is responsible for return shipping unless the exchange/return is due to error on our part. A return authorization number is required for returns and can be obtained by contacting Barrett customer service at 615-896-2938 during the business hours of 8:00am and 4:30pm CST Monday through Friday. We recommend you insure your package and ship it via a trackable carrier. Barrett cannot replace or provide credit for any items lost during return shipping.
BORS®
Barrett Firearms Manufacturing Inc. (BFMI) warrants that this product was manufactured free of defects in materials and workmanship. For one year from the date of purchase by the original owner, BFMI agrees to correct any defect for the original purchaser by repair or replacement with the same or comparable model.
Technical specifications are subject to change without notice.
If you need factory service, whether under warranty or not, please contact BFMI for instructions on how to have your BORS repaired.
RIFLES / SUPPRESSORS
Barrett Firearms Manufacturing Inc. (BFMI) warrants that this firearm was manufactured free of defects in materials and workmanship. For one year from the date of purchase by the original owner, BFMI agrees to correct any defect in this firearm for the original purchaser by repair or replacement with the same or comparable model. Fair wear and tear from normal or excessive usage, or issues due to neglect, are not considered a defect and are not covered under warranty. Rifles used in a commercial setting (ie. range rentals) are also excluded from this warranty.
BFMI will not be responsible for injury, death, or damage to property resulting from either intentional or accidental discharge of this firearm or from its function when used for purposes or subjected to treatment for which it was not designed.
BFMI will not honor claims involving this firearm which result from careless or improper handling, unauthorized adjustment or parts replacement, corrosion, neglect, the use of the wrong caliber ammunition, or the use of other than commercially manufactured ammunition in good condition, or any combination thereof. BFMI will not honor claims involving this firearm when such claims are made by the second or subsequent owner.
If you need factory service, whether under warranty or not, please contact BFMI for instructions on how to have your gun repaired.
RINGS
Barrett Firearms Manufacturing Inc. (BFMI) warrants that this product was manufactured free of defects in materials and workmanship. For one year from the date of purchase by the original owner, BFMI agrees to correct any defect for the original purchaser by repair or replacement with the same or comparable product.
If you need factory service, whether under warranty or not, please contact BFMI for instructions on how to have your rings repaired.
APPAREL
We unconditionally guarantee all apparel products sold on our online store to be free from defects of workmanship. If you’re unsatisfied with the fit, quality, color or size of an item you may return/exchange the item(s) within 30 days. Please follow the guidelines set forth in our apparel return/exchange policy and choose an item in another size or color or receive the appropriate refund amount.
INTERNATIONAL WARRANTY CLAIMS
Customers in other countries should first check with their own Customs Authority and register the merchandise before sending it to the United States for repair. Every country’s Customs Authority has a different procedure and documentation for repairs, so it is important that you check with Customs Authority before you ship the merchandise back to Barrett.
The HS Schedule B number is 9801.00.1012.
REVISIONS, ERRORS AND OMISSIONS
We make every attempt to ensure product details on this website are accurate. Errors will be corrected where and when discovered. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given with respect to the contents of this website or its links to other Internet resources. Reference in this site to any specific commercial product, process, or service, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Barrett Firearms Manufacturing, Inc.
Prices, availability of products and included accessories are subject to change without notice. Price differences related to future or past prices in our store or any other store are not refundable. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.
If your payment has already been processed for the purchase when your order is cancelled, we will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with our Return Policy.